You can send your order back to us in its original condition with proof of purchase within 28 days for a full refund. If the item you purchased was a sale item then please return within 14 days to receive a refund. For items purchased between 1 February 2020 and 24 August 2020 our standard 28 or 14 days returns period is extended to 365 days.

Our full returns policy can be found at by clicking here and viewing our Terms and Conditions page.

Through the Post: If you have shopped through the Catalogue or online just fill in the exchanges and returns form on the bottom of your invoice, if you bought your items in one of our stockists, please put a copy of your till receipt and your card receipt in the parcel and include a covering letter with your name, address and contact details. Without the copy of both of your receipts we will be unable to issue a monetary refund if one is due. Your statutory rights are not affected. Then just pop it the post with your returns label attached.

Please remember to get a proof of posting certificate as this will cover you if your parcel gets lost in the post.

Please contact our Customer Services Team

You can send your order back to us in its original condition with proof of purchase within 28 days for a full refund. If the item you purchased was a sale item then please return within 14 days to receive a refund. We do not offer exchanges.

Should you wish to exchange your product please call Customer Service who will help you through the process.