You can send your order back to us in its original condition with proof of purchase within 28 days for a full refund. If the item you purchased was a sale item then please return within 14 days to receive a refund.

Our full returns policy can be found at by clicking here and viewing our Terms and Conditions page.

Through the Post: If you have shopped through the Catalogue or online just fill in the exchanges and returns form on the bottom of your invoice, if you bought your items in one of our stockists, please put a copy of your till receipt and your card receipt in the parcel and include a covering letter with your name, address and contact details. Without the copy of both of your receipts we will be unable to issue a monetary refund if one is due. Your statutory rights are not affected. Then just pop it the post with your returns label attached.

Please remember to get a proof of posting certificate as this will cover you if your parcel gets lost in the post.

Please contact our Customer Services Team

We understand that you may need to exchange an item and aim to make this as simple and quick as possible. Please follow the exchange process marked on the exchanges and returns form enclosed in your parcel.

Once your item(s) have been received, you’ll get an email notifying you that your item has been received and refunded. We will email you when your replacement item(s) has been reordered (usually within 24 hours) and again when it is despatch from our warehouse at which point you will be recharged. We will send your exchange to you with Express Shipping – Free of charge.

Should you wish to exchange your product please call Customer Service who will help you through the process.