We manufacture in countries throughout the world to ensure we get the very best quality of product. Joules has always had close working relationships with suppliers and they must all adhere to our compliance procedures before they can work with us.

Our stores are at the heart of many communities and we have close relationships with our wonderful customers, employees and suppliers. In return they help support us in being the leading family lifestyle brand that we are today.

At the core of our business are our values of respect, responsibility, fairness and trust. We work hard to make sure that what we do is right – not just for us, but also for the people we work with, the communities we’re based in and the world around us.

We’ve always been conscious of the way we work and the impact we have on everything around us (both near and far). Our values are integral to the way we do business and to how we build and manage our relationships with our customers, employees and suppliers – needless to say our approach to CSR is driven by these same values.

You can find out more about our social responsibility approach and work here.

We’re proud to support some brilliant charities, click here to visit Charitably Joules and find out more.

Support for charity and community events is very important to us at Joules and we always try our best to offer as much help as we can; we support charities on a national and international level as well as at local store level too. We always consider requests that we receive and we try to support different events and causes each year so that we can be as fair as possible with the funds and support that are available to us. As you can imagine we do receive a lot of requests for help for a lot of worthwhile causes and like any business, we have to put a limit on the number of different things that we can support throughout the year. We cannot promise our help but we do promise to consider any requests that we receive.

Joules and their supplier of toiletries do not test or commission any animal testing on raw materials or finished toiletry products.