Skip to content Skip to navigation Skip to Footer
Unfortunately, you can no longer shop Joules USA online. But don’t worry, you’ll still be able to shop Joules at Next. Discover Joules at Next

Frequently Asked Questions

NEED SOME HELP?
Find the answers to your most commonly asked questions or pick a topic to the left.
In the rare and unfortunate event of your order being faulty or incorrect please accept our apologies and simply give our Customer Services team a call, or alternatively you can email joulesteam@joules.com.

Contact us

If you would prefer to speak to someone please give us a call on 1-800-583-9559

Our normal working hours are:

Monday to Friday 8am - 4pm (GMT) Saturday Webchat Only.
8am - 4pm (GMT) Sunday Closed

You can also get in touch by filling in our contact form.