Skip to content Skip to navigation

Shipping

Shipping is subject to stock availability and credit card authorization. All parcels require a signature so we might try a neighbour either side if you are not home. If we are unable to deliver then a card will be left with a number for you to contact and rearrange shipping.

Delivery Option Cost Estimated Delivery
USA Shipping
or free on orders over $49 		Up to business days
  • • Tracked shipping to your door via DHL courier
  • • Instant Track & Dispatch
  • • Signature required upon receipt

Your parcel is despatched from our warehouse by courier. Please allow longer for your order to arrive in remote areas and during sale periods. Please note that shipping times may be extended during national and international holidays. You will be sent a dispatch email that contains tracking of your parcel.

Custom Fees
We've now got it covered…Packages and parcels from across the pond are subject to import regulations which can cost money as they enter the country. However, our clever (and rather generous) systems are now designed to pay all Customs Fees on your behalf. So you can shop knowing there won't be any unexpected surprises.

Returns

Everything you'll need to know about returning your order >

Help & Contact Us
Store Locator

Find your nearest
Joules store,
stockist or show >