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Unfortunately, we will be closing this site from 29th September. But don’t worry, you’ll still be able to shop Joules at Next.

Shipping

Shipping is subject to stock availability and credit card authorisation. We are currently working with our carriers who are now offering contact-free delivery as standard to safeguard staff and customers.

USA Shipping (FREE over $79)

Delivery within business days of placing your order.
  • Tracked shipping to your door via DHL courier
  • Instant Track & Dispatch
  • Free returns on all orders

Your parcel is despatched from our warehouse by courier. Please allow longer for your order to arrive in remote areas and during sale periods. Please note that shipping times may be extended during national and international holidays. You will be sent a dispatch email that contains tracking of your parcel.

Custom Fees

We've now got it covered… Packages and parcels from across the pond are subject to import regulations which can cost money as they enter the country. However, our clever (and rather generous) systems are now designed to pay all Customs Fees on your behalf. So you can shop knowing there won't be any unexpected surprises.

For more information, please see our Delivery FAQs here.

For information regarding returns, please see our returns policy here.

If you would prefer to speak to someone please email us at joulesteam@joules.com or call us on 1-800-583-9559.