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We are Joules Limited (“Joules”), a company registered in England and Wales under company number 2934327 and with our registered office at Joules Building, The Point, Rockingham Road, Market Harborough, Leicestershire LE16 7QU England.
Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used.
We are under no obligation to oversee, monitor or moderate any interactive service we provide on the Joules Sites, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not. Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.
These content standards apply to any and all material which you contribute to any of the Joules Sites (“User Content”), and to any interactive services associated with it.
Any User Content you post to the Joules Sites will be considered non-confidential and non-proprietary. By providing any User Content on the Joules Sites, you grant us and our affiliates and each of their respective licensees, successors and assigns the right to use, reproduce, modify, perform, display, distribute and otherwise disclose to third parties any such material.
You understand and acknowledge that you are responsible for any User Content you submit or contribute, and you, not Joules, have full responsibility for the content or accuracy of any User Content posted by your or any other user of the Joules Sites. We are not responsible, or liable to any third-party, for the content or accuracy of any User Content posted by you or any other user of the Joules Sites.
You must comply with the spirit of the following standards. The standards apply to each part of any User Content as well as to its whole.
User Content must:
User Content must not:
We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of the Joules Sites. When a breach of this policy has occurred, we may take such action as we deem appropriate.
We exclude liability for any action we may take in response to a breach of this acceptable use policy. The responses described in this policy are not limited, and we may additionally take any other action we reasonably deem appropriate. Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Joules Sites. You waive and hold harmless Joules and its affiliates and licensees from any claims resulting from any action taken by, during or as a result of its investigations and from any actions taken as a consequence of investigations by either such parties or law enforcement authorities.
However, we do not undertake to review material before it is posted on the Joules Sites. We cannot ensure prompt removal of objectionable material after it has been poste. Accordingly, we assume no liability for any action or inaction regarding transmissions, communication or content provided by any user or third party. We have no liability or responsibility to anyone for performance or non-performance of the activities described in the section.
Please try and focus on the product details when writing product reviews and avoid any comments that might be offensive, relate to pricing or discounts, postage, customer service issues or refer to competitors.
We reserve the right not to post your review if it contains any of the following types of content or violates any other guidelines:
We may amend this acceptable use policy at any time by amending this page. The date at the top of this page will be amended each time this policy is updated. Please check this page from time to time as any changes we make will be binding on you.
If you have any questions, comments or requests regarding this policy, the Joules Sites or our products, please send us an email at: firstname.lastname@example.org. Alternatively, you can call us on: 1-800-583-9559 or you can write to us at: Customer Services Team, Joules Building, Saxon Way West, Corby, Northants NN18 9ES, England.