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Website Terms of Use

We are Joules Limited (“Joules”), a company registered in England and Wales under company number 2934327 and with our registered office at Joules Building, The Point, Rockingham Road, Market Harborough, Leicestershire LE16 7QU England.

These terms of use (together with the separately posted Acceptable Use Policy and Privacy Policy) tells you the terms on which you may make use of our website joulesusa.com and other websites on which these terms are posted or expressly referenced (“Joules Sites”), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site. If you purchase goods from our site, our terms and conditions of supply will apply to your purchase.

BY USING THE JOULES SITES, YOU AGREE TO AND WILL BE DEEMED TO BE BOUND BY THESE TERMS AND OTHER APPLICABLE POLICIES. Please read these terms of use carefully before you start to use the Joules Sites. We recommend that you print a copy of this for future reference. If you do not want to be bound by the terms or policies, do not use the Joules Sites.

1. INTENDED USERS

Our site is not intended for use by people resident outside of the United States of America (USA) and we do not accept orders at our site from individuals residing outside of the USA. The Joules Sites are not intended for or directed at children under the age of 13. We do not knowingly collect any personally identifiable information from anyone known to be under the age of 18.

2. CONTENT

The text, images, photographs, graphics, logos, illustrations, descriptions, data, and other material provided by Joules on or through the Joules Sites, as well as the selection, assembly, and arrangement thereof, are referred to collectively as the "Content".

The Content is provided solely for personal, non-commercial purposes related to the placement of an order or shopping with Joules. Any other use of Joules Sites or content or information contained on Joules sites is strictly prohibited, unless the written permission of Joules is obtained first. The Content may contain errors, omissions, or typographical errors or may be out of date. Joules therefore reserves the right to change, delete, or update any Content at any time and without prior notice (including after an order has been submitted) and to make such changes, deletions, or updates. You acknowledge that such errors and omissions may relate to pricing and availability, and Joules reserves the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information.

Unless otherwise noted, all Content is protected by copyrights, trademarks, service marks, and other proprietary rights that are owned by Joules or by third parties that have licensed their use to Joules. You may view and use the Content only for your personal information and you shall retain intact all copyright and other proprietary notices. Except as provided in the foregoing, Joules does not grant to you or any person any right to use, reproduce, copy, modify, transmit, display, publish, sell, license, create derivative works, publicly perform, or distribute by any means, method, or process whatsoever, now known or hereafter developed, any of the Content on or transmitted through the Joules Sites, including without limitation by transferring, downloading, or otherwise copying any Content onto any disk drive or other storage medium. Any use of the Content, except as specifically permitted in these Terms or as otherwise expressly permitted in the Content or in a writing signed by Joules, is strictly prohibited.

3. DISCLAIMER AND LIMITATION OF LIABILITY AS TO THE JOULES SITE AND CONTENT

JOULES MAKES NO WARRANTIES OR REPRESENTATIONS WHATSOEVER WITH RESPECT TO THE JOULES SITES OR ANY LINKED SITE OR ITS CONTENT, INCLUDING THE AVAILABILITY OF ANY SITE OR THE CONTENT, INFORMATION, AND MATERIALS ON IT OR THE ACCURACY, COMPLETENESS, OR TIMELINESS OF THAT CONTENT, INFORMATION, AND MATERIALS. JOULES ALSO DOES NOT WARRANT OR REPRESENT THAT YOUR ACCESS TO OR USE OF THE JOULES SITES OR ANY LINKED SITE WILL BE UNINTERRUPTED OR FREE OF ERRORS OR OMISSIONS, THAT DEFECTS WILL BE CORRECTED, OR THAT THE JOULES SITES OR ANY LINKED SITE IS FREE OF COMPUTER VIRUSES OR OTHER HARMFUL COMPONENTS.

WITHOUT LIMITING THE FOREGOING, ALL CONTENT PROVIDED ON OR THROUGH THE JOULES SITES IS PROVIDED TO USERS "AS IS," WITH NO WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SECURITY, OR ACCURACY. THE "AS IS" CONDITION OF CONTENT IS EXPRESSLY MADE A CONDITION OF ANY TRANSACTION ARISING THROUGH OR AS A RESULT OF THE JOULES SITES. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.

UNDER NO CIRCUMSTANCES SHALL JOULES, ITS SUPPLIERS, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, WHETHER IN CONTRACT OR IN TORT, INCLUDING NEGLIGENCE, ARISING IN ANY WAY OUT OF ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE ANY OF THE JOULES SITES OR ANY LINKED SITE OR ITS CONTENTS, INCLUDING WITHOUT LIMITATION LOST PROFITS, BUSINESS INTERRUPTION, OR LOSS OF PROGRAMS OR OTHER DATA ON COMPUTER SYSTEMS OR OTHERWISE, EVEN IF JOULES IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

4. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Joules and its affiliates and related entities and their respective directors, officers, employees, and agents from and against all claims, losses, damages, liabilities, and costs (including without limitation reasonable attorneys' fees and court costs), arising out of or relating to your breach of these Terms or your access to or use of the Joules Sites. The foregoing indemnification obligation shall survive termination of these Terms and the operation of the Joules Sites or any product or service provided to you arising out of or relating to your use of the Joules Sites.

5. THIRD-PARTY CONTENT DISCLAIMER

The Joules sites may contain links to external, third party websites. By providing links to other websites, Joules does not guarantee, approve or endorse the information or products available at these sites, nor does a link indicate any association with or endorsement by the linked site to Joules. Joules does not operate or control and has no responsibility for the information, products and/or services found on any external sites. Nor do such links represent or endorse the accuracy or reliability of any information, products and/or services provided on or through any external sites, including, without limitation, warranties of any kind, either express or implied, warranties of title or non-infringement or implied warranties of merchantability or fitness for a particular purpose. Visitors to Joules Sites assume complete responsibility and risk in their use of any external sites. Visitors should direct any concerns regarding any external link to its site administrator or webmaster.

6. USER SUBMITTED CONTENT

Joules reserves the right but not the duty to monitor, edit, and delete any content, including product reviews, comments, or other materials, submitted to Joules Sites (“User Content”) that Joules deems, in its sole discretion, to violate these Terms. You are solely responsible for any User Content you submit. You acknowledge that use of or reliance on any User Content submitted to the Joules Sites is at your own risk. By submitting any User Content to Joules Sites, you represent and warrant that:

• You are the sole author and owner of any intellectual property rights to that User Content;
• Your User Content is accurate and not misleading;
• You are at least 13 years of age;
• Any use of the User Content will not violate these terms or potentially cause harm to another person or entity;

You further represent and warrant that any User Content you submit:

• does not violate the intellectual property rights of any third party (including patents, trademarks, trade secrets, and copyrights);
• does not violate any law, statute, or regulation;
• is not abusive, obscene, libelous, or intended to cause harm to other individuals or entities; and
• does not contain any virus or malware.

7. YOUR ACCOUNT AND PASSWORDS

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us using the contact details at the end of these terms.

8. TERMINATION

These Terms are effective until terminated by Joules. Joules may terminate these Terms without notice and at any time in connection with any of the Joules Sites. In the event of termination, you are no longer authorized to access those Joules Sites, and the restrictions imposed on you with respect to the Content, and the disclaimers, indemnities, and limitations of liabilities set forth in these Terms shall survive termination.

9. LAW AND JURISDICTION

These terms and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with these Terms shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

10. CONTACT

Question or Comments: Contact Customer Services at joulesteam@joules.com or 1-800-583-9559.
Terms last updated: July 2013