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Find the answers to your most commonly asked questions or pick a topic on the left.

Can I exchange an item?

Yes. We understand that you may need to exchange an item and aim to make this as simple and quick as possible. Please follow the exchange process marked on the exchanges and returns form enclosed in your parcel. Don’t forget you can also call our Customer Services Team on 1-800-583-9559 who will be more than happy to help, answer any questions and give advice regarding size and fit.


Where the original Product was purchased using Paypal, we are unable to process the sale of your new Product using that payment method. Therefore, you will need to make a payment for the new Product using a different payment method, or, alternatively reorder the item from the website using Paypal.