Close X

Returns & Exchanges

To cancel your order with us, you must return your Products at any time within 90 days [within 14 days if they were sold as part of a promotion or sale] after the date of delivery by filling out the form which came with your shipment and returning the completed form and our shipment to: Global Response, Joules 3580, NW 56th Street, Fort Lauderdale, FL 33309.
Please note that all Products are returned to Joules at your own cost and risk. Please make sure that you get a 'proof of posting' certificate from your Fed-Ex drop off when returning them.

Not answered your questions? Read our full exchanges & returns policy