Shipping is subject to stock availability and credit card authorization. All parcels require a signature so we might try a neighbour either side if you are not home. If we are unable to deliver then a card will be left with a number for you to contact and rearrange delivery.
Over the Christmas period, we are pleased to offer you an extended returns period until the 24th January 2016 for Christmas gifts purchased between 5th October and 24th December 2015.
Your parcel is despatched from our warehouse by courier. Please allow longer for your order to arrive in remote areas and during sale periods. Please note that delivery times may be extended during national and international holidays. You will be sent a dispatch email that contains tracking of your parcel.
We've now got it covered…Packages and parcels from across the pond are subject to import regulations which can cost money as they enter the country. However, our clever (and rather generous) systems are now designed to pay all Customs Fees on your behalf. So you can shop knowing there won't be any unexpected surprises.
Everything you'll need to know about exchanging or returning your order >
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